We would like to extend a warm welcome to Trinity Family Medical Clinic!
All Patients
Appointment Check-In
All patients MUST present their ID and Insurance Card to the receptionist as well as update their contact information (e.g., Address, Phone Number, etc.) when CHECKING-IN for ALL APPOINTMENTS.
Confirming and updating your information is imperative so that we can continue to provide you with the best care possible as well as to avoid any billing issues.
Health Insurance
If you have any problems with your health insurance carrier, please contact your health insurance directly at the number located on the back of your health insurance card.
If you have any questions regarding eligibility and whether Trinity Family Medical Clinic is an in-network provider, please call your health insurance carrier directly at the number on the back of your health insurance card.
For any billing questions that you may have regarding your health insurance, please visit our Billing page to find out more information.
New Patients
Accepting New Patients
Our providers are accepting new patients. Please call the clinic at 253.881.1844 or fill out our New Patient Request Form to inquire about your eligibility to see one of our providers.
NOTE: Please do not include any confidential or sensitive health information in your message. Only include general information and we will contact you to discuss the specifics.
New Patient Application Process
Everyone who wants to become a new patient of Trinity Family Medical Clinic will go through the following application process:
Apply by calling the clinic or by submitting an Online Request Form. (NOTE: OUR PROVIDERS DO NOT ACCEPT PAIN MANAGEMENT PATIENTS.)
After submitting your application, Dr. Guray will review the application and decide whether she will see you for an initial visit.
Once Dr. Guray makes her decision, the receptionist will give you a call to either schedule an appointment or inform you that our providers will not be able to take you on as a patient.
On the day of your appointment, our providers will get to know you and assess whether it is truly the right fit for them to be your primary care physician. If so, you have officially become a patient of Trinity Family Medical Clinic.
For your first appointment, please bring your ID and insurance card with you to present to the receptionist. Also, please plan to arrive 15-20 minutes prior to your appointment since the check-in process for initial visits takes a little longer.
If you have any questions about the process or would like to apply over the phone, please give us a call at 253.881.1844.
Established Patients
Scheduling Appointments
Appointments for ESTABLISHED PATIENTS can be scheduled over the phone, in-person, on MyChart, or online. No new patient appointments may be scheduled on MyChart or online. Any new patient appointments scheduled via MyChart or online will be subject to cancellation.
Please Note: Any appointments made may be reassigned to a different provider, rescheduled, or cancelled due to scheduling conflicts, emergencies, or provider absences. Patients will be contacted for all rescheduled and cancelled appointments and notified if seeing a different provider than scheduled.
Patients Transferring to TFMC
If you are a previous patient of our providers, but have not seen them in over 3 years or if it is your first time seeing one of our providers, you must reestablish yourself as their patient and follow the New Patient Application Process.
Prescription Refill Requests
Prescription refill requests are preferred to be done through your pharmacy, however, requests can also be made in-person or over the phone. This is to ensure that all your information is kept confidential in accordance with HIPAA regulations and allow the medical assistants and our providers to confirm whether the prescription can be refilled or if you need to schedule a follow-up appointment.
Medical Records Request
If you require a copy of your complete medical records for any reason, please call the clinic at 253.881.1844 or fax your request to 253.881.1925.
MultiCare MyChart Patient Portal
If you are a current patient at TFMC and are in need of an appointment you can schedule one by either calling the clinic at 253.881.1844 or by logging into your MyChart patient portal.
Through MyChart you can schedule doctor's appointments, request prescription renewals, review your health history, and more. If you are using MyChart for the first time, you can request a MyChart activation code by filling out a form online or stop by the clinic and ask Dr. Guray for your personal access code.
